Uber app now allows tipping in Massachusetts and nationwide

Riders can now tip Uber drivers from within the company’s ride sharing app, in a shift for a company that had long sought to distance itself from tipping culture.

“Now, riders have the option to recognize your service by adding a tip after their trip,” Uber wrote in an email to drivers. “Of course, Uber service fees are never deducted from your tips.”

Uber drivers will have to opt into the tipping system on their apps, and then users who have updated to the latest version of the app will have the option to tip once their rides are complete.

Uber announced the tip feature last month and rolled it out in Seattle, Minneapolis and Houston. The feature reached Boston earlier this month and has now been launched for all drivers in the U.S. and Canada.

The shift is part of what Uber is calling its “180 days of change,” during which the company will roll out several features to address driver concerns. Drivers will now earn a fee if they wait for passengers for more than 2 minutes, and the window for riders to cancel without charge is being reduced from five to two minutes.

Lyft, Uber’s chief ridesharing competitor, has already implemented tipping into its app.

As recently as last summer, Uber expressed resistance to including tipping in its app.

“When we started Uber six years ago, we thought long and hard about whether to build a tipping option into the app. In the end, we decided against including one because we felt it would be better for riders and drivers to know for sure what they would pay or earn on each trip — without the uncertainty of tipping,” the company wrote in an August 2016 blog post. “That’s still the case today. Tipping is not included, nor is it expected or required. In fact riders tell us that one of the things they like most about Uber is that it’s hassle-free. And that’s how we intend to keep it.”

Uber has had a sometimes-fraught relationship with its labor force, and has faced lawsuits claiming that the company improperly…

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